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Why should you work with a local IT partner?

Recently Newcastle has seen a lot of rationalisation of IT firms. What does this mean? National and international IT practices are buying out smaller, local IT practices. These acquisitions often have disappointing outcomes for the existing customers of these local firms.

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But, why does acquisition lead to disappointment for local customers?

Well, let’s talk about what happens after an acquisition

 

After the acquisition, there is usually a process of integrating the local firm’s practice into the existing systems and processes of the larger firm. This is to eliminate overheads and streamline operations across their wider business to help them maximise their ROI’s as quickly as possible after the acquisition. This often means customers lose the quality of service and attention they’re accustomed to.

 

IT companies headquartered outside the Hunter region don’t tend to benefit from the success of your business, and subsequently, think of your account as a revenue centre.

 

When working with a local firm, you benefit from being able to work with another local business that actually cares about your success. It also means you can work directly with the owners and a shared community who get together to achieve shared success.

Do you lose expertise when working with a smaller firm?

 

We can see why you would ask that! But the answer is no. Most local firms have equivalent capability and even more agility which means they can lead the way with newer technologies.

Are you overspending on IT Support?

Do you feel like your fixed-term IT agreement doesn’t provide the value that you were promised – find out how much you could save today.

Forget set & forget IT. Myrtec puts forward relevant IT initiatives that will make a tangible difference toward achieving goals. Our value starts where the scope of a traditional managed service ends. Reach out to learn more.

 

Myrtec offers a sense of partnership that goes beyond the typical IT experience. Let’s talk.

Are you overspending on IT Support?

Do you feel like your fixed-term IT agreement doesn’t provide the value that you were promised?

 

Find out how much you could save.