Busy people are always looking for ways to save time. In recent months, we have seen the rise of AI, which saves people time by writing, transcribing, and completing repetitive administrative tasks that no one really wants to do. But with so many AI options available, how would you know which one to use? To keep things secure, we’d recommend using the AI tools available from your Office suite provider, i.e. Google or Microsoft.
In this article, we will be focusing on Microsoft’s AI solutions: Teams Premium and Copilot.
Teams Premium includes AI Notes for notetaking, summarising meetings and creating action items, company branding options for meetings, virtual appointments and advanced webinar functionality. All of this is facilitated through the Microsoft Teams app.
Copilot is your Microsoft AI assistant that works across all of your apps within the Microsoft 365 ecosystem, including Teams. It will give you the equivalent of AI notes, but misses the other Teams Premium functionality. Its advantages are more widespread, such as being grounded with all of your data rather than just Teams meeting transcription data.
We’d suggest that Copilot is right for all Microsoft users, regardless of Teams Premium functionality. It’s highly likely that people in your business are already using AI tools, and if you’re not providing them with secure ones to use, they will have inefficient workflows, as well as creating unnecessary security risks.
That said, if you have team members who run sales presentations, webinars or need to take notes during Teams meetings, then Teams Premium is likely a good add-on product that can deliver a more streamlined experience for them from within your existing ecosystem.
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We offer a sense of partnership that goes beyond the typical IT experience. Our value starts where the scope of a traditional managed service ends.
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