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Small Business IT Support

Your partner in growth

Who we are

Small business IT support services

Myrtec offers a sense of partnership that goes beyond the typical IT experience.

We do this by collaborating with small businesses to build a strong foundation, strip out technical complexity to establish efficient work practices, and propose relevant IT initiatives that make a tangible difference in achieving goals.

 

Our value starts where the scope of a traditional managed service ends.

managed it services for law firms

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What we do

Your small business IT support team

Training

At Myrtec, we understand that empowering your team with the right knowledge and skills is crucial for maximising the benefits of your IT infrastructure. Our training service is designed to enhance your team’s technological capabilities, boost productivity, and reduce the need for frequent IT support.

Our remote service is more than just skill development—it’s about building confidence, improving efficiency, and fostering a tech-savvy workforce that can drive your business forward in the digital age.

Troubleshooting

At Myrtec, our remote troubleshooting service is designed to quickly diagnose and resolve a wide range of technical issues, minimising downtime in your business operations.

Our small business computer support is efficient and secure. Using advanced remote access tools, we can view your screen (with your permission) and guide you through solutions or take control to solve problems directly. This approach saves you time and money by eliminating the need for on-site visits in many cases.

Data Backup Services

Regardless of whether you work in an industry where you must keep a backup, previous versions or a copy of all your files, data protection is essential to every business.

 

That’s why our customers can opt for us to manage their cloud backups on their behalf. We are partnered with the leading cloud and data backup providers, such as Acronis and AvePoint, to give our customers a seamless cloud experience.

Cloud Services

Regardless of your business’s current position in cloud integration and adoption, you can depend on Myrtec’s expertise to provide the best guidance and assistance for architecture, development, and security teams.

 

We will help you manage your application, database and storage servers, mix and match services, and provide the support you need so you can focus on running your business.

How we do it

IT solutions for your small business needs

In today’s digital world, robust and reliable IT infrastructure is crucial for small businesses to stay competitive and drive growth. At Myrtec, we understand the unique challenges faced by small businesses in Newcastle and across NSW. Our Small Business IT Support services are designed to provide comprehensive, tailored IT solutions that align with your specific business objectives and requirements.

 

Our highly skilled professionals are committed to delivering excellent service and practical solutions to streamline your business operations. Whether you need help with data security, software installation, or disaster recovery, our supportive team ensures your business runs smoothly. We offer flexible support packages that can be customised to meet your evolving business needs, allowing you to focus on what you do best while we take care of your IT systems.

Small business IT support

Frequently asked questions

If you require any further information, please feel free to contact us

Our small business IT support services include helpdesk support, data backup and recovery, software installation and updates, cyber security solutions, cloud services management, and IT infrastructure optimisation. We also offer remote support and on-site assistance when needed.

An IT service provider can help streamline business operations, enhance data security, and ensure business continuity. By leveraging the latest technology and best practices, we help you improve efficiency, reduce downtime, and focus on your core business objectives.

Yes, we offer flexible support packages designed specifically for business requirements. These can be customised based on your business size, industry, and specific IT requirements. As your business grows, our services can scale accordingly.

We implement robust security measures, including advanced firewalls, encryption, regular security audits, and employee training. Our team stays up-to-date with the latest cyber threats and employs proactive strategies to protect your valuable data.

Absolutely. We can assist with setting up secure remote access, video conferencing tools, and cloud-based collaboration platforms to support your team’s flexible working arrangements.