When it comes to purchasing new hardware, there are countless options available. While it may be tempting to buy from third-party retailers, buying directly from Myrtec comes with several benefits that are hard to overlook, including a seamless experience from purchase to post-purchase support.
Below are the top 4 reasons why we believe buying hardware from Myrtec is the smarter choice:
Unlike a retail assistant, your IT provider is familiar with your IT environment and the way that you work. They will know what devices are best suited to your specific needs and what will work with your existing hardware and software, meet performance requirements, and address IT best practice.
For example, you wouldn’t want to purchase a new laptop that isn’t compatible with your existing dock. These are the things your IT provider will know.
If you’re purchasing a new PC or laptop from a retailer, it will likely come with Windows Home Edition. This means you will need to update it to Windows Professional to use it in a business context. If you thought that you could save money by purchasing from a retailer, consider the cost of these upgrades.
At Myrtec, when you buy directly from us, we ensure your system is pre-configured with the version of Windows that your business uses. Whether it’s Windows Pro or any other version, we’ll make sure you’re ready to go right out of the box—no need for you to worry about upgrades. This saves you time, effort, and the potential frustration of dealing with software configurations on your own.
One of the biggest advantages of buying hardware directly from Myrtec is the warranty comes directly from the manufacturer, which is usually three years or more, and is an onsite warranty. Retailers generally offer 1 year, limited, back to base warranties that can leave you at the mercy of having to deal with any warranty claims yourself if you experience an issue.
Should any issues arise, you’ll have direct access to our Australian-based team, ensuring faster resolutions than going through a retailer.
We document our customer’s IT environments and can roll out new device setups with ease. Whether you need specific software pre-installed, customised settings, or have particular security configurations in mind, we’ll take care of it before the new device hits your desk. This is part of an SOE (Standard Operating Environment) which ensures consistency and scalability across your organisation.
Buying from a retailer often means you’ll receive a “one-size-fits-all” device, which may require a lot of time and effort to get it working the way you need.
Do you feel like your fixed-term IT agreement doesn’t provide the value that you were promised – find out how much you could save today.
While purchasing from third-party retailers may seem convenient, the advantages of buying directly from Myrtec are clear. From avoiding unnecessary software upgrades to enjoying comprehensive warranty and support, there is no doubt buying direct will offer a more seamless experience.
Forget set & forget IT. Myrtec puts forward relevant IT initiatives that will make a tangible difference toward achieving goals. Our value starts where the scope of a traditional managed service ends. Reach out to learn more.
Myrtec offers a sense of partnership that goes beyond the typical IT experience. Let’s talk.
Do you feel like your fixed-term IT agreement doesn’t provide the value that you were promised?
Find out how much you could save.
We offer a sense of partnership that goes beyond the typical IT experience. Our value starts where the scope of a traditional managed service ends.
We’re not just another faceless IT company. We are all about old school professionalism, which means rather than hiding behind our screens, we’d like to meet you face to face (or virtually if required!).
Let’s organise an initial in-person or online meeting to scope if we’d be a good fit for you.
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