Managed IT Services For Accountants

Our Managed Service Agreement is called FLEX.

With FLEX’s hybrid style pricing model you only ever pay for the amount of services and support that you consume. Think about it like your water bill: you wouldn’t be happy to pay for the same amount of litres consumed as your neighbour, so why would you pay the same fixed rates for IT support as the business next door? On FLEX, you’ll still receive all of the proactive monitoring and maintenance that you’d expect from your Managed IT Agreement, but without the exclusions and hidden fees.

Our specialisation in the accounting industry means that all of our Engineers are familiar with the leading software that you use to operate, making us the Managed IT provider of choice for accountants across Australia.

Microsoft Office 365 (O365) is the subscription-based version of Microsoft Office which is hosted in Microsoft’s cloud. It comes with the standard office productivity tools that Office users will be familiar with including Word, Excel, Outlook, OneDrive and PowerPoint to name a few.

Most business who have Office 365 will be on the Business Premium edition. This provides them with Exchange online (emails hosted by Microsoft). There are two other applications included with Business Premium: Sharepoint and Teams.

Most firms who sign up to Office 365 will have their vendor complete their user creation, email migration, and installation of the Office software, leaving the client’s users to educate and fend for themselves in what is a very complicated product stack.

This creates unnecessary risk, as the default configuration allows users almost unrestricted access to create content and libraries across the O365 platform.

We can educate O365 administrators and users, and to configure your O365 environment based on company structure and best practice. We can help with:

• Initial O365 Configuration Consultation
• Configure O365 Environment based on Best Practices
• Restrict User Permissions to Maintain Information Structure and Control
• Training: How to Effectively Use O365 (Including OneDrive, Teams and Sharepoint)
• Training: How to Administer O365 (For Office, Practice and IT Managers)

Teams Calling is a feature within Microsoft Teams that can manage voice and media communication. With Teams Calling, you can answer and receive phone calls from any device that supports Microsoft Teams. With Teams Calling, you are assigned a phone number, and you can make outbound (and receive) calls with your number, regardless of whether the other user is using Teams or not- just like using a traditional SIM.

Teams Calling benefits include:

• Neither parties are required to be active on Teams to make a call
• No need to go off platform to a personal mobile number or Zoom

Teams calling also adds an extra layer of professionalism to your organisation with the following features:

• Music on hold
• Call forwarding
• Call transferring
• Group calls
• Simultaneous ringing

The Microsft Surface suite of products are the ultimate range of hardware for the modern workplace.

From the ultra chic Microsoft Surface Go 2 tablet for employees on the move, through to the Microsoft Surface Studio for a no compromise desktop solution, there is a Microsoft Surface product to accurately address even the most complex hardware requirements in your organisation.

What is Practice Protect? It’s the the cyber security platform you choose when you can’t risk your client’s data or your reputation.

With Practice Protect you can manage, control, and lead with AI-powered, human managed security solutions flexible enough to meet your needs, but strong enough to shield your firm.

Xero Practice Manager is accounting practice management software that streamlines your workflows and boosts efficiency. With Xero Practice Manager, you can assignwork to staff, track and invoice time, integrate with Xero and create customised reports.

PCI DSS is the Payment Card Industry Data Security Standard.

Annature is Australia’s leading eSignature & Client verification provider. Experience secure and efficient eSigning with Annature, the Australian-made and owned alternative to DocuSign.