Technology Advisory

Align IT objectives with operational objectives, optimise IT investment, and implement best practices for IT project management.

• Develop an IT roadmap with the client that considers budget resources (internal and external support teams), as well as regulations.
• Recommend solutions to consolidate, upgrade or retire legacy it system.
• Present innovative solutions, strategic plans and operational reports to your board or senior leadership teams.

Support through the design and execution of IT transformation projects such as cloud migration, digital transformation, IT outsourcing, and IT modernisation.

• Assist with vendor evaluation, selection and negotiation of special pricing.

Help to identify and mitigate IT risks while ensuring compliance with IT regulations and standards and enhancing IT security and resilience.

• Manage or advise the implementation of common IT compliance frameworks such as Essential 8, Right Fit for Risk or PCI DSS.
• Ensure adherence to relevant industry standards and legal requirements within key sectors.
• Develop risk assessments and risk management strategies to strengthen cyber security and mitigate cybersecurity threats, data breaches, and compliance risks.

Measure and improve IT performance with data-driven insights and benchmarks to optimise IT processes, operations, and costs.

• Implement service level agreements within IT and track performance against industry benchmarks.
• Establish key performance indicators for business processes and design dashboards to monitor and track compliance.

Advise on how to leverage emerging technologies such as artificial intelligence, blockchain, the Internet of Things, and augmented reality to create competitive advantage and business value.

• Facilitate the implementation of enterprise-wide AI or cloud solutions.

Help to identify and mitigate IT risks while ensuring compliance with IT regulations and standards and enhancing IT security and resilience.

• Prepare Request for Proposal documentation and assist with evaluation of responses.
• Project manage the selection and delivery of business systems.
• Create change management plans, communication strategies and training programs for projects.

Develop and implement IT architecture and integration solutions such as enterprise architecture, service-oriented architecture, microservices and application programming interfaces to enable IT agility and interoperability in a modern workplace.

• Design and develop integration between different business systems or projects.

Improve and manage the delivery and support of IT services such as IT service desk, IT incident and problem management, IT change and release management, and IT service level management.

• Implement ITL framework, including change and incident management.

Develop and enhance clients’ IT capabilities and culture with IT skills, competencies, roles, responsibilities, and collaboration.

• Deliver training for staff in Microsoft 365, Copilot and Copilot Business Applications.
• Assist organisations in reviewing staff or providing a second option for staff competence levels. Configure reporting towards industry-standard KPIs.
• Assist with selecting technical resources by sitting on interview panels or short-listing candidates based on technical skills.