AI IT Support

And business integration

Who we are

How does Myrtec help with business integration?

The Myrtec team is experienced in implementing AI for business and technology management. When integrating business AI, our specialist consultants and business analysts will work closely with your team to:

Understand your business needs and the ways in which AI integration can improve operational, administrative or compliance processes through automation.
Execute and manage the integration of AI into your business.
Understand the levels of value for measuring return, including organisation level value versus individual user value.
Assist with change management to ensure implementation is adopted across the organisation.
Training and stakeholder engagement to improve efficiency and expertise internally.

Our team is in your corner to help project manage your technology integration and provide the expertise to help guide your team.

What we do

Artificial Intelligence (AI) systems integration

Companies of all sizes and multiple industries can benefit from integrating AI into their business processes. But what is AI integration?

Artificial intelligence systems like Copilot and Gemini use AI solutions like machine learning and natural language processing to solve business problems. When you incorporate AI it can help to solve problems like organisation audits, compliance audits and updates, documentation updates, analysing customer behaviour, analyse data, automation of repetitive tasks or administrative tasks, and business process automation.

Microsoft Copilot or Google Gemini?

Sounds great, but which should you use? Microsoft Copilot or Google Gemini?

When it comes to choosing the right AI tool for your business, both Copilot and Gemini use deep learning models that can perform many of the same tasks; which you use will really depend on the existing ecosystem used by your organisation. For example, if you work primarily using Google Workspace, then Google Gemini will be of much more use to you. However, if you work primarily in Microsoft apps, then Copilot will be a much better option. This is because these AI systems work with these applications and tools.

Microsoft CoPilot

Perfect for teams using:

Microsoft Teams
Microsoft Word
Excel
Outlook
Powerpoint

Google Gemini

Perfect for teams using:

Gmail
Google Workspace Apps
Google Maps
Youtube
and more!

How we do it

AI business integration services

Myrtec is now offering AI IT Support for businesses. Take your organisation to the next level with AI IT support from Myrtec. Our team can help your organisation reap the many benefits of integrating AI tools like Microsoft Copilot or Google Gemini into your business.

Not sure if your business is ready for AI?

With each client we work with, we tailor the scope of business integration services to match the needs of the business. This can include business analysis, project management, technology procurement, hardware and software installation, change management, training, stakeholder engagement, and more.

Contact us for a free and confidential scoping session to find out.

Reviews

What people say

     Excellent  
     Based on 54 reviews 
    
 
 
   
 
 
        
   Maz Sebandal 
 August 12, 2024
 
 
 Trustindex verifies that the original source of the review is Google. I cannot speak highly enough of Lauren and the entire Myrtec team. They consistently go above and beyond in their work, ensuring that every IT issue is resolved promptly and efficiently. Lauren, along with her team, is not only highly skilled and knowledgeable but also incredibly dedicated to their clients. No matter the time of day or the complexity of the problem, they are always there to help, offering support with a smile. Their commitment to excellence and customer satisfaction is truly remarkable. I wholeheartedly recommend Myrtec for any IT needs!
  
 
       
   Christiane King 
 August 11, 2024
 
 
 Trustindex verifies that the original source of the review is Google. Myrtec has yet again helped me out with an IT problem. This time it was Michael Thomas who provided an excellent service. Their whole team is always courteous, professional and prompt.
  
 
       
   Chris Butler 
 July 12, 2024
 
 
 Trustindex verifies that the original source of the review is Google. Myrtec is fantastic for business IT support! I really like that they look at what your business had in place for IT support and assess if it meets requirements (This was eye opening!). Being an area where I don't know a lot about, It's a relief to know it's handled now so I don't have to! I highly recommend them!
  
 
       
   Lyn Nguyen 
 May 9, 2024
 
 
 Trustindex verifies that the original source of the review is Google. We have worked with Myrtec team for more than one year and would like to recommend them to everyone we know. They are professional, efficient, friendly, supportive and always get things done in a timely manner. A special thanks go to Michael who we normally work with. His great support makes my work flows faster and easier.
Lyn Nguyen
Director of Busy Bookkeepers PL T/a Account Aspects
  
 
       
   David Wanless 
 May 9, 2024
 
 
 Trustindex verifies that the original source of the review is Google. Thomas is always very helpful,  thorough and knowledgeable.
  
 
       
   jane stewart-kemble 
 May 9, 2024
 
 
 Trustindex verifies that the original source of the review is Google. Thomas Latham very professional manner, thank you for your support and help.
  
 
       
   peta thoroughgood 
 May 9, 2024
 
 
 Trustindex verifies that the original source of the review is Google. Michael at Myrtec always provides exceptional customer support. Whenever we encountered issues the team at Myrtec are very quick to respond to our emails with a call or an email to resolve the issue.
  
 
       
   Natalie Lawrence 
 May 9, 2024
 
 
 Trustindex verifies that the original source of the review is Google. We use Myrtec to manage all our IT services and highly recommend them. I'm confident that they have everything under control for our business and Michael is great at sorting out any issues or queries we may have. I also regularly work with Rob and Sarah and both have been super helpful and proactive at getting us up to speed.
  
 
       
   Jacqueline Keddie 
 May 9, 2024
 
 
 Trustindex verifies that the original source of the review is Google. Lauren was extremely knowledgeable and helpful.
  
 
       
   Amy Leigh 
 May 6, 2024
 
 
 Trustindex verifies that the original source of the review is Google. From the minute that I had the privilege of connecting with Rob, his communication and genuine passion to help people really shone through. Once I met the rest of the team, the feeling was throughout the team.  Rob is solutions focussed, no nonsense type of person.  Rob and the team we’re quick, efficient and highly responsive. They were able to find a solution for our family and multiple devices. After connecting with a number of other people and small to large businesses the feedback is consistent. They are the team to reach out too !  It was such a breath of fresh air ! I highly recommend Rob and the team at Myrtec, they really know their stuff !!!

The future of your business

Invest in the future of your business with AI integrations

Here at Myrtec, we provide first-class technology services to help your business in all areas, including reducing IT costs, improving accessibility, IT and organisational scalability, taking control of sensitive data, security and disaster recovery, better flexibility and overall business productivity.

We partner with the best hardware and software vendors to ensure the top-of-the-line technology for our clients.

AI IT support

Frequently asked questions

If you require any further information, please feel free to contact us

Why is AI essential for my business?

Leveraging AI will give your business the potential to improve customer service, increase productivity, uncover hidden insights in your data, and set you apart from your competitors long-term.

AI can replace repetitive tasks and reduce the manual effort of basic but essential functions such as drafting emails and summarising meetings. It can also be used for more complex tasks, like coding workflows or predicting customer behaviour for automations.

What are the benefits of AI integration for business?

Artificial intelligence is one of the more misunderstood tools among the many emerging technologies of our time.

The benefits vary depending on who is using these systems, but ultimately you can gain value from these tools at the individual user level, wider department level, and at the higher organisational level.

Benefits can include, but are not limited to:

Writing text and creating images
Drafting email templates and responses
Draft sales and promotional materials
Compile documentation from your organisation
Analysing and transforming data
Task management and reminders
Automated call transcriptions
Auditing and writing documentation
Summarising large amounts of information
Create AI chatbots for internal staff, onboarding and more
Improve finance and logistic processes
Build business cases for decision-making and finding new opportunities, and so much more!

Does Myrtec provide AI Training?

Yes! Our team is not only experienced with AI integration with your business, but we also provide AI training for your tram to ensure you can maximise the potential benefits of your investment with these cutting edge tools.

What is the cost of AI training?

Myrtec’s two-hour training session requires an investment of $200.00AUD per person incl. GST. This cost includes the face-to-face training and access to our post-training learning modules.